Flipkart · Product Details Page · 2020–2022

Key Highlights, answers inside the image gallery

Data showed customers make purchase decisions inside the image gallery. I brought key specifications into the gallery itself, so the moment of looking and the moment of deciding became the same moment. +1% conversion uplift at Flipkart's scale.

Role

Single Product Designer

Scale

Large number of categories and verticals

Focus

Decision-making, conversion

Impact

+1% conversion uplift

The 60-second version

What happened here, if you only have a minute

The problem: data showed customers make purchase decisions inside the image gallery. Swiping photos, hunting for the specs that matter. But specifications lived far below the fold in dense tables. The moment of looking and the moment of deciding were different moments.

My role: product designer on the PDP; owned the concept from data analysis through shipped experiments across a large number of categories and verticals.

Decision 01

Bring key specs into the gallery itself. Highlights overlaid where attention already is.

Decision 02

Category-aware rules. A saree and a smartphone need different highlights, so count and placement adapt per category.

Decision 03

Gradient treatment instead of image cropping, so highlights never fight the product photography.

+1%
conversion uplift. At Flipkart scale, one of the highest-leverage changes on the page
1000s
of categories and verticals the system had to adapt across
In-gallery
decision info moved to where decisions actually happen

The full exploration, approaches, rejected options, and forward flows, is below.

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